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FAQ
Q  When can I get installation from you? how much the cost?
A   When you finish the preparation conditions(water resource,electricity,air supply,production materials) according to our designed layout , please contact with our sales manager, we will dispatch engineer to you. 
 
  Inspect and improve connection jobs together with your team . 
  Guide your staff to operate machines , and explain how to operate and maintain machines .
 Collected your your comments on our machines , we will send feedback to our technical team to improve our machines continuously.

Resource

The customer should be responsible for the room, meals and board and the two-way air tickets and visa and fee as well the allowance 100 USD per day for each person. And should be also responsible for the engineer’s personal safety.

Note: Normally when your preparation is done,you can contact with our sales people and cooperate us to get the visa for the engineer and our engineer will be there within 15 days more or less.

  • Q What`s your delivery term?

    A We provide EXW,FOB,CFR,CIF ... etc delivery terms.

  • Q What`s your payment term?

    A We accept TT / LC / Western Union.etc 

  • Q How about the spare parts?

    A
    We will send one year enough easy broken spare parts together with the machines together when delivery.
    During the warranty time, we will supply the spare parts with our cost price including and delivery fees.

  • Q When can I get my machine after I paid?

    A
    Normally production time is around 30-60days , it depends on your ordered machines and quantity .
    The shipping time is based on your destination port.(Usually we use Shanghai port , Ningbo Port as loading port )

  • Q How long time for installation?

    A According your machines order,we will send one or two engineers to your plant,it will take about 15 days to 30 days.

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NAVAN Industrial has invested its best resources in technical research, to design and realize innovative in bottle blowing, filling, capping , labeling and packing systems which enable to respond and reach different demands and achieve new goals everyday, seizing the market's expectations in the pass years.

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